Working at Briarscroft Residential Care Home

2021 targeted inspection: Assured provider preventing infections, using PPE effectively and safely, accessing testing for staff and people, managing infection outbreaks effectively. Per 2019: Effective safeguarding systems and staff good understanding of reporting concerns.

Per 2019 comprehensive inspection: Staff reported 'We've worked so hard since last time…It's improved leaps and bounds. We are proud of the service and what we have achieved.'

Per 2019 comprehensive inspection: People and staff we spoke with felt there was enough staff employed at the home to keep people safe. We saw staff responded to people's requests for support in a timely way.

Per 2019 comprehensive inspection: Staff told us, and records confirmed, they were supported through training and guidance to provide effective care. Staff told us access to training was good.

Per 2019 comprehensive inspection: Staff told us under the new management team they felt listened to and that management team were approachable and supportive.

Per 2019 comprehensive inspection: Provider employed an activities co-ordinator; resident choir, local children's nursery visited weekly, old-style shop, cinema room, sensory room, hand massages, manicures.