Working at Briarfield
42 Stainburn Road, Workington, CA14 1SN
Operated by West House
7 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.1/10
Key Finding
"Visible approachable manager, strong safety and kind team culture, although staffing lacks details on retention and agency use."
Safety & Risk
8/10
✓
Staff had received suitable training and understood their responsibilities. Good risk assessments and risk management plans were in place to support people.
Staff Culture
7/10
✓
Staff said that it was a 'Kind and caring place...because we work as a team to give the best.'
Staffing Levels
6/10
✓
Staff told us that these levels were, 'Fine...we can do all the work with these levels'. We judged staffing to be suitable to meet the needs of people in the home.
Training & Dev
7/10
✓
Staff were also encouraged to gain nationally recognised qualifications and we saw a portfolio for a diploma at level 5 which had just been approved.
Management
8/10
✓
Staff told us that she was very visible in the home and, 'Really easy to talk to...very approachable...'
Programmes
7/10
✓
The registered manager had introduced Reiki as a form of therapy and people told us they enjoyed this.
Points to consider
Staffing levels are adequate and staff say they can manage, but no details on low staff turnover or shifts covered by agency workers.
We judged staffing to be suitable to meet the needs of people in the home.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews