Working at Briardene Care Home

Systems were in place to safeguarding people from the risk of abuse. Staff knew how to recognise signs of abuse and felt confident the registered manager would take appropriate action if concerns were raised. Medicines were managed safely.

Staff described a developing culture where they all worked together... Comments included, 'good team working,' 'the manager is supportive and has resolved concerns we've raised with them' and 'staff morale is much better.'

There were enough staff to meet people's needs. One person said, 'The girls are good, they always come if I need them.' Relatives confirmed the staff were available when needed.

Per 2020 comprehensive inspection: Staff attended training relevant to their role, so they had the appropriate knowledge to meet people's needs... New staff had an induction however it was not specific to Briardene Care Home.

Relatives also commented that they felt the registered manager was approachable. One relative said, 'The manager walks around all the rooms and says good morning to everyone and thanks all the staff.' Staff also commented... 'The manager spends time on the floor, they are getting to know everyone and building trust.'

Per 2020 comprehensive inspection: A range of activities were provided by the activities co-ordinator, including, arts and crafts, quizzes and virtual reality sessions using a headset.