Working at Briardene Care Home

Per 2022: Assured provider preventing infections, using PPE effectively, managing outbreaks; per 2019: Detailed incident analysis for learning; medicines managed safely; tailored risk assessments.

Per 2019 comprehensive inspection: Staff said 'like one big family', 'staff morale really very good', 'we've worked together years', 'proud of the work we did'.

Per 2019: 'We have enough staff not just to care, but to care well. We have more than sufficient. [Managers] will come onto the floor and help us'; no agency use as rotas well managed. Per 2022: measures to mitigate COVID-19 staff pressures.

Per 2019 comprehensive inspection: Staff training monitored closely, more than 97% up to date with essential courses; supported by supervision and appraisals.

Per 2019 comprehensive inspection: The registered manager and deputy led by example and there was a pride and passion for the home that was reflected in everything the management team did, inspiring staff.

Per 2019 comprehensive inspection: Electronic tablets pilot led to 75% falls reduction; full-time holistic therapist with Reiki; music therapist; four dedicated therapy/activity staff; innovative staff resources; community links.