Working at Briardene
63 East Parade, Harrogate, HG1 5LP
Operated by Harrogate Skills 4 Living Centre
13 bedsResidential homes
Workplace Score
7.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.6/10
Key Finding
"Dedicated caring leadership and an open person-centred culture with regular training and innovative programmes, but occasional staffing gaps and minor safety record-keeping issues."
Safety & Risk
7/10
✓
Staff understood their responsibilities to safeguard people from abuse. Staff managed and administered medicines safely. Risk assessments provided generally detailed guidance on how risks should be managed.
Staff Culture
8/10
✓
There was an open and inclusive culture. Staff and management worked well as a team. Staff told us management were approachable, listened to them and responded to any issues.
Staffing Levels
7/10
✓
Sufficient staff were deployed to meet people's needs. The provider had not used agency staff, with people's holidays and sickness absences covered by existing members of the team. A member of staff said, 'Most days it is ok with staffing levels.'
Training & Dev
8/10
✓
Staff received regular training, supervision and an annual appraisal of their performance. Most of the staff team had been supported to complete additional training and social care qualifications.
Management
8/10
✓
The registered manager was extremely knowledgeable, dedicated and genuinely caring. There was an open, inclusive and very person-centred culture within the organisation.
Programmes
8/10
✓
The provider ran a 'skills for living centre', which offered accredited education and learning opportunities for people living with a learning disability in the wider community. People who lived at Briardene freely accessed and benefited from this service.
Points to consider
Staffing levels are mostly fine but staff sometimes need to call in extras, so shifts aren't always fully covered by the regular team.
A member of staff said, 'Most days it is ok with staffing levels. We have people we can call who will come in if needed.'
Some risk records need more specific details and medicine storage checks aren't always written down.
We identified minor example where people's risk assessment needed updating to include more specific guidance... we spoke with the registered manager about documenting these checks to evidence they were regularly completed.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews