Working at Briarcroft Care Home

Care records show big gaps, like up to 15 hours between repositioning bed-bound people, risking pressure sores.

One person was cared for in bed and required assistance to re-position every four hours. Their records showed regular gaps of much longer periods of time between re-positions, at times up to 15 hours.

Staff lack key training for residents' needs, like spotting swallowing problems that could lead to choking.

Staff had not completed dysphagia training and did not have up to date knowledge about the international dysphagia standard terminology.

Leaders missed major risks and problems that inspectors found, showing weak oversight.

Governance systems had failed to identify the concerns identified at this inspection.