Working at Briar House

No permanent manager registered yet, even though a new one started four weeks before inspection.

There was not a registered manager in post at the time of the inspection. However, a manager had been appointed and had been in post four weeks. They had commenced the application process to become the registered manager.

Staffing is adequate but they use agency workers to cover when staff call in sick.

Staff told us, that staffing can be difficult at times, especially when staff ring in sick at short notice, but the manager would always try to get cover... The manager told us they used agency staff to ensure there were sufficient staffing levels to support people's needs.

Only basic activities like bingo, crafts, games and music, and some residents said they get bored.

People and relatives had mixed views about the activities available at the service. One person told us, 'I do get bored but I suppose that's how it is.' 'I would like trips out.' ... activities could be more personalised and take into account peoples individual interest and abilities.