Last updated: 10 February 2026
"Staff feel supported by management and safety is strong with well-managed medicines, but basic activities and limited training hold it back."
Medicines were managed well, safely administered and recorded accurately. Individualised risk assessments were in place. Staff were confident they would raise concerns to safeguard people.
Staff felt supported by the registered manager and we received positive feedback from staff about management support.
There were enough staff on duty to meet people's individual needs and maintain their safety.
People were supported by experienced staff who had received an induction.
Staff felt supported by the registered manager and we received positive feedback from staff about management support.
People followed their interests and took part in activities that had positive impacts on their lives and well-being, including theme days, sing-a-longs and going out for walks.
Basic activities like theme days, sing-alongs and walks with no coordinator or specialist programmes, so the role is mostly routine personal care.
including theme days, sing-a-longs and going out for walks.
Only standard induction and mandatory training like safeguarding, no specialist courses or funded qualifications.
People were supported by experienced staff who had received an induction.
Staffing is adequate with enough staff on shifts, but no details on retention, agency use or long-serving team.
There were enough staff on duty to meet people's individual needs and maintain their safety.
AI Generated
Last inspected: July 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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