Working at Bretby House

Staffing is stretched at times with lots of changes and agency use making handovers rushed.

Relatives told us there had been a lot of staff changes and some relatives commented there were not enough staff. During and following the inspection, the nominated individual reviewed their staffing arrangements with staff.

Training gaps in key areas like safeguarding, dementia care, and diabetes leave staff less prepared.

Training records indicated only just over half of the staff group had current safeguarding training. records indicated staff training was not up-to-date in a number of relevant areas including falls risks, oral health, dementia care, diabetes care and catheter care.

Few activities mean the job is mostly routine personal care with TV on in the lounge.

Relatives' feedback showed they felt improvements were needed to the activities on offer. One relative told us, 'They don't seem to do much activities in the lounge, just the television's on.'