Last updated: 9 February 2026
"Hands-on manager who knows residents and staff, enough well-organised staff and good team morale, but training and activities lack specialist options."
All staff worked effectively to safeguard people from the risk of abuse... Incidents and accidents were recorded, and this information was used to identify trends... Medicine errors were investigated thoroughly.
Staff were well managed and worked well together as a team. Staff told us they enjoyed working at the service and morale was good.
We observed throughout our inspection that there were enough staff to provide safe, good quality support. Staffing was very well organised and adapted flexibly as required.
Staff received the necessary training and guidance to develop their skills... Staff had comprehensive training. They were observed dispensing medication and their competence checked three times by senior staff.
The good thing about the manager is that they work on the floor with us, so they know every resident and every staff member.
There were plentiful activities on offer which promoted their wellbeing and enjoyment of life... exercise classes daily, quiz evenings, cooking, pottery and artwork.
Training covers the basics and regular supervision, but no specialist courses or funded qualifications mentioned.
Staff received the necessary training and guidance to develop their skills. Staff received regular supervision from senior staff where they could discuss any support and training needs.
Activities offer good variety like exercise and crafts with a coordinator, but no named specialist programmes or innovative approaches.
There was a focus on wellbeing and enjoyment... [Person] does a different exercise classes daily, which they love. they also join in quiz evenings... cooking, pottery and artwork.
AI Generated
Last inspected: May 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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