Last updated: 10 February 2026
"A positive family-like staff culture and strong safety practices, although staffing lacks a stable team and activities need a dedicated coordinator."
People were protected from the risk of abuse. Staff had received training on identifying and reporting abuse and knew what action to take if they identified abuse. Lessons were learned from incidents and learning was shared with the staff team.
There was a positive staff culture which helped to achieve good outcomes for people. One staff member said, 'We work very closely together, it's like a family.'
Staff were recruited safely and there was enough staff to safely support people. Staffing levels were regularly reviewed against people's support needs.
The providers training matrix showed 100% compliance across modules including health and safety, equality and diversity and deprivation of liberty safeguarding. Staff had received training in positive behaviour support techniques, safeguarding and medicines with competencies assessed.
Staff feedback was positive regarding confidence in the management team. One staff member told us, 'I feel supported in my role. I know management can be busy but if I need anything they are there for me.'
Per 2018 comprehensive inspection: People enjoyed a varied range of activities both inside and outside the home. Details of the types of activities people enjoyed were included in their care plans, such as disco, attending the local farm and going to the local pub.
Enough staff to meet needs safely, but no details on stable long-serving team or staff saying they have time for unhurried care.
The service had enough appropriately skilled staff to meet people's needs and keep them safe. Staffing levels were regularly reviewed against people's support needs.
Varied outings like farm visits, discos and jigsaws, but no dedicated activities coordinator or specialist programmes to enrich the role.
Per 2018 comprehensive inspection: People enjoyed a varied range of activities both inside and outside the home such as disco, attending the local farm, going to the local pub and doing jigsaws.
AI Generated
Last inspected: March 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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