Working at BrendonCare Otterbourne Hill
Otterbourne Hill, Winchester, SO21 2FL
Operated by Brendoncare Foundation(The)
64 bedsNursing homesHomecare agencies
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Skilled leaders and a positive culture where staff feel valued and safe, although staffing lacks stable teams and training misses career development."
Safety & Risk
8/10
✓
The provider had a proactive and positive culture of safety, based on openness and honesty. Staff listened to concerns about safety and investigated and reported safety events. Lessons were learnt to continually identify and embed good practice.
Staff Culture
8/10
✓
Staff wellbeing was prioritised through robust supervision, continuous training… Staff reported feeling valued, respected, and equipped to deliver high-quality, person-centred care. This positive culture translated directly into good care experiences for people.
Staffing Levels
6/10
✓
Staffing levels were sufficient to meet people’s needs, and staff were appropriately trained in person-centred care… Professionals highlighted care was delivered reliably and safely, reflecting competent staffing.
Training & Dev
6/10
✓
Staff were appropriately trained in person-centred care, safe manual handling, skin integrity management, diabetes care, and de-escalation techniques. Training also covered risk management for conditions such as dementia and Parkinson’s.
Management
8/10
✓
Leaders were skilled, approachable, and committed to supporting staff in delivering complex, person-centred care. A member of staff said, “The deputy manager is very competent… He is a very good leader, and he inspires me.”
Programmes
6/10
✓
The home offered a very comprehensive individualised range of activities. From arts and crafts to live music sessions, exercise classes, and vibrant community events… intergenerational projects with schools and nurseries.
Points to consider
Staffing is enough to meet needs but no details on stable teams, low agency use, or easy workloads.
Staffing levels were sufficient to meet people’s needs, and staff were appropriately trained in person-centred care
Training covers basics and some specialist areas like dementia care but no funded qualifications or career development paths.
staff were appropriately trained in person-centred care, safe manual handling, skin integrity management, diabetes care, and de-escalation techniques
Activities programme has variety like music, exercise, and intergenerational links but lacks named specialist approaches.
a very comprehensive individualised range of activities. From arts and crafts to live music sessions, exercise classes, and vibrant community events
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews