Last updated: 9 February 2026
"Staff feel supported like family with a positive team culture, but medicines were not always managed safely due to gaps in temperature checks."
Medicines were not always managed safely. There were gaps in fridge and room temperature recordings... The provider took action to address this shortfall during the inspection.
People, relatives and staff spoke positively of the culture within the home... One person told us, 'Staff work together as a team so well...' Another person stated, 'We are a family here.'
There were enough staff on duty to meet people's needs. The registered manager told us the number of staff on duty was increased following feedback from people living at the home.
There was an induction programme in place which included additional supervision meetings to discuss the staff member's progress and identify any further training needs.
Staff told us they felt supported by the registered manager and deputy manager. One staff member said, 'We are a team, but we are almost like a family. We help each other, including the managers...'
The home held regular resident meetings and a monthly newsletter was circulated, this included the activity schedule... The registered manager informed us... 'we arranged a creative talk session which covers other religions, a virtual tour of the world...'
Gaps in checking medication fridge and room temperatures, though they fixed it right away during the inspection.
Medicines were not always managed safely. There were gaps in fridge and room temperature recordings, so safe storage could not be guaranteed. The provider took action to address this shortfall during the inspection.
Only standard induction and training to do the basics, no specialist courses or funded qualifications mentioned.
There was an induction programme in place which included additional supervision meetings to discuss the staff member's progress and identify any further training needs.
Staffing is enough to meet needs but they had to increase numbers after feedback and plan more when fuller.
There were enough staff on duty to meet people's needs. The registered manager told us the number of staff on duty was increased following feedback from people living at the home.
AI Generated
Last inspected: February 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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