Last updated: 10 February 2026
"A proud, happy team with strong safety learning from incidents, although recruitment sometimes misses checks on job gaps and staff health."
There was an open culture within the home to learn from accidents and incidents. Accidents were recorded and analysed, the outcomes were used to reduce the likelihood of the accident or incident happening again.
Staff were proud to work at Brendoncare Knightwood, their comments included: 'I love it, the teamwork, fun, I love my job!', 'It's a happy, lovely place to work, we all support each other.'
There were enough staff on duty. However, we found this had not always been followed. Gaps in employment were not always explained and staff medical fitness were not always reviewed.
Staff training included mandatory subjects such as; safeguarding, medicines, food hygiene, infection control and moving and handling. Formal staff supervisions had taken place and were two-way conversations.
The manager, who was new in post, told us they actively engaged staff in decisions about the home whilst working closely with the deputy manager. There was a positive culture, and staff told us they felt happy in their work and felt included.
The home had a wellbeing co-ordinator who arranged an activities schedule for people. People had access to a wide range of activities which included group activities and one to one personal focus sessions.
Staffing levels are enough with long-serving staff but recruitment sometimes misses checks like gaps in job history and health fitness.
However, we found this had not always been followed. Gaps in employment were not always explained and staff medical fitness were not always reviewed.
AI Generated
Last inspected: January 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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