Last updated: 9 February 2026
"Staff feel valued in a positive culture with good training and visible management, although staffing is adequate and activities lack specialist programmes."
The provider's systems, processes and practices safeguarded people from the risk of abuse... The registered manager ensured any concerns about people's safety were reported, logged and reviewed. They undertook a monthly incident analysis.
There was a positive, open culture focused on achieving good outcomes for people. Staff were valued, and their contribution was recognised through initiatives such as the provider's 'Extra mile award'.
The registered manager ensured through the staff rostering, there were sufficient suitable staff with the right skills and knowledge for each household.
Staff received an effective induction, which incorporated the Care Certificate... on-going training, supervision and an annual appraisal of their work and professional development.
People and staff told us the service was well managed and the registered manager was visible.
There were a range of regular activities and entertainers... Staff used an interactive device which projected images... dementia café.
Staffing is enough to meet care needs but nothing special, no details on agency workers or staff retention.
There were sufficient staff to meet peoples' care needs in a timely manner.
Some regular activities like arts and crafts with kids, interactive projector, and a dementia cafe, but no specialist programmes or advanced innovations.
There were a range of regular activities and entertainers... We do arts and crafts with three-year-olds... interactive device... dementia café.
AI Generated
Last inspected: October 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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