Working at Brenalwood Care Home
Hall Lane, Walton On The Naze, CO14 8HN
Operated by Regal Care Trading Ltd
38 bedsResidential homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.3/10
Key Finding
"Positive culture where staff feel valued and good training with regular supervision, but safety gaps in risk assessments and medicines management hold it back."
Safety & Risk
5/10
!
Improvements in safeguarding and incidents but ongoing gaps: inconsistent risk assessments, medicine administration deviations, fridge temps exceeding limits.
Staff Culture
7/10
✓
Staff describe positive atmosphere, feel valued and motivated, unified team with open communication and mutual support.
Staffing Levels
6/10
✓
Enough permanent staff with no agency use and staff report manageable workloads, but low occupancy of 14/38 and needs sustaining as numbers increase.
Training & Dev
7/10
✓
Regular supervision, online mandatory training monitored, champion roles with dedicated training, Care Certificate, and planned tailored face-to-face sessions.
Management
6/10
✓
New registered manager approachable with open door policy and staff feel supported, but further management changes made and governance shortfalls in care records persist.
Programmes
6/10
✓
Activities coordinator runs varied programme: outings to museum/garden centres, themed days, garden events, music buttons, armchair exercises, resident of the day.
Points to consider
Safety processes have gaps like wrong medicine instructions followed and fridge temperatures too high, so not fully reliable yet.
staff method of administration for 1 medicine deviated from the administration instructions given by the pharmacist... maximum fridge temperatures exceeding 8 degrees on two occasions
Enough staff now but only because just 14 residents live there out of 38 spots, untested when busier.
at the time of the inspection there were only 14 people using the service... The service will need to ensure that improvements in staffing would be embedded and sustained, particularly if more people were to be moving into the service
New manager approachable but recent leadership changes continue and misses issues like incomplete care records.
a further change had been made... we identified there were still some areas which required further improvement, such as in people’s care records, risk assessments and medicines
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews