Working at Bredon View
24-26 Libertus Road, Cheltenham, GL51 7EL
Operated by C.T.C.H. Limited
26 bedsResidential homes
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.9/10
Key Finding
"Staff feel proud in a positive culture with strong safety and good training, but no registered manager yet and some agency staff used."
Safety & Risk
8/10
✓
Staff understood how to recognise and report abuse... No safeguarding alerts had been raised... People's medicines were safely administered and managed... Risks were assessed and managed to keep them safe from harm.
Staff Culture
6/10
✓
Staff commented, 'I am proud to be part of a wonderful team' and 'It's brilliant. I love working here.' Staff said there was good communication between the staff and the manager.
Staffing Levels
6/10
✓
People were supported by enough staff to meet their needs... Agency staff had been used when needed. The same agency staff were requested to ensure stability.
Training & Dev
7/10
✓
staff had access to refresher training when needed... training specific to the needs of the people they supported such as dementia pathways, end of life care and diabetes awareness. The manager had met with all staff informally and planned to hold individual support meetings every two months.
Management
3/10
✕
At the time of the inspection there was no registered manager. A new manager had been appointed in October 2018 and they were submitting applications to the Care Quality Commission to become registered.
Programmes
6/10
✓
These included pet therapy, baking and cooking, trips out and gardening... Musical movement and fitness classes were held in the home... cinema/activities room was used to show films.
Points to consider
No permanent manager in place yet, even though a new one started recently and staff like them.
At the time of the inspection there was no registered manager. A new manager had been appointed in October 2018 and they were submitting applications to the Care Quality Commission to become registered.
Adequate staffing but some agency workers used to cover shifts.
Agency staff had been used when needed. The same agency staff were requested to ensure stability.
Activities programme with variety like pet therapy and trips out, but the range had declined so nothing special to enrich the role.
The range of activities had declined and the manager had identified shorter activities they wished to offer to people to encourage their participation.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews