Working at Breadalbane Residential Home
2 Park Avenue, Castleford, WF10 4JT
Operated by Niwas Care Home Limited
15 bedsResidential homes
Workplace Score
4.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 4.6/10
Key Finding
"Staff receive good training and feel supported with positive morale, but gaps in safety checks and few activities since the coordinator left are major issues."
Safety & Risk
3/10
✕
Systems to identify risks to the health and safety of people who use the service were ineffective. For example, water safety and equipment tests such as hoists had not been completed.
Staff Culture
6/10
✓
Staff told us they were supported in their role by the manager and the management team. We observed that morale was good.
Staffing Levels
4/10
!
People gave us mixed feedback about staffing levels. Comments included, 'You can't get hold of a carer when you want one,' and another person said they never had to wait for assistance.
Training & Dev
6/10
✓
Staff were provided with relevant training to make sure they had the right skills and knowledge for their role. Staff were appropriately trained and supervised.
Management
4/10
!
Where there were systems and processes in place to monitor and improve the quality of the service provided these were ineffective as they had not picked up on the issues identified at this inspection.
Programmes
3/10
✕
Comments as to whether people were supported to take part in activities were mixed. Comments included, 'They used to do all sorts of things in here, but they don't do them anymore' ... the activities co-ordinator had left recently.
Points to consider
Big gaps in safety checks like water testing and hoist servicing, plus poor tracking of accident trends.
Systems to identify risks ... were ineffective. For example, water safety and equipment tests such as hoists had not been completed. Risk was not always monitored and managed ... these were not always operated effectively to ensure trends and themes were found.
Activities coordinator left recently with no replacement yet, so little organised engagement and mostly routine care tasks.
the activities co-ordinator had left recently and they were in the process of recruiting a replacement. Comments included, 'They used to do all sorts of things in here, but they don't do them anymore'
Mixed feedback on staffing levels, some residents and staff say not enough help especially for high needs.
People gave us mixed feedback about staffing levels ... Some staff felt the levels were appropriate. However, other staff felt levels needed to be increased, especially when the home had more people with high dependency needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2022
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews