Last updated: 10 February 2026
"Excellent leadership, positive team culture and varied activities programmes, but staffing pressures during busy times limit chats with residents."
2020 IPC inspection: 'We were assured the service were following safe infection prevention and control practices to keep people safe.' Per 2018: 'Risks were managed effectively... evidence of lessons learned... medication administered safely.'
Per 2018 comprehensive inspection: 'Staff worked well as a team... staff told us they loved working at the home... felt valued and morale was greatly improved.'
Per 2018 comprehensive inspection: 'Staffing levels were appropriate and were regularly reviewed... cover was available in the case of short notice absence.'
Per 2018 comprehensive inspection: 'Staff training was up to date... electronic monitoring system... bi-monthly supervision... Care Certificate... specific trainings like "react to red".'
Per 2018 comprehensive inspection: Staff said 'The manager has made a lot of positive changes. They help out...', 'the registered manager was great... staff felt valued and morale was greatly improved.'
Per 2018 comprehensive inspection: Activity co-ordinator provides varied programme: 'Blue Rinse' salon, pet chickens Cagney and Lacey, 60+ trips/year, arts/pottery, knit and knatter, intergenerational with schools, pen pal scheme.
Staff numbers get the job done but busy periods mean less time for chats with residents.
Staff told us they would benefit from extra colleagues as there were times of the day when it became pressured. One care worker said, "I don't always get the chance to sit and spend time with people."
Training covers basics and some extras but no funded qualifications or career paths.
Staff had received an induction... bi-monthly supervision... training was up to date... seeking support for DoLS training.
AI Generated
Last inspected: August 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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