Last updated: 10 February 2026
"Staff get good training and feel supported with enough staff available, but no permanent manager and only basic activities."
Per 2019: staff knew how to safeguard people, risk assessments in place, medicines competency assessed and records complete, lessons learned from falls; Per 2020: assured safe infection prevention and control
Per 2019 comprehensive inspection: staff said 'The managers are all lovely'; 'management support is very good and they are all approachable'; 'staff meetings are very beneficial, we can discuss any issues and we are listened to'
Per 2019 comprehensive inspection: 'people were supported by sufficient numbers of staff who had been recruited safely'; 'staff were always available to support people when needed'
Per 2019 comprehensive inspection: 'staff had access to lots of training' e.g. 'catheter training'; 'staff competency was assessed'; 'provided with one to one supervision sessions'
Per 2019 comprehensive inspection: 'the provider did not have a registered manager in post but appropriate arrangements were in place'
Per 2019 comprehensive inspection: 'provider had appointed a staff member who was responsible for exploring people's interests'; 'one to one social activities' like 'reading and memory games'; nails painted
No permanent manager in place, just temporary cover from another home.
Per 2019 comprehensive inspection: 'the provider did not have a registered manager in post but appropriate arrangements were in place'
Only basic one-to-one activities like games and nail painting by one staff member, so mostly routine personal care.
Per 2019 comprehensive inspection: 'a staff member who was responsible for ... one to one social activities with people. These included reading and memory games'; nails painted
AI Generated
Last inspected: May 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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