Last updated: 10 February 2026
"Staff feel proud and supported by brilliant management and strong training, but some agency staff use and limited specialist activities hold it back."
People, their relatives and staff told us they felt safe... Staff had received training in safeguarding and were confident... There was an open culture... to learn from accidents, incidents and events
Staff were proud to work at Branksome Park Care Centre... 'good atmosphere in the home... we work as a team'... Staff felt appreciated... recognition schemes in place
There were enough staff on duty... The home had reduced agency staff usage within the home. Where agency staff were required, the same agency staff were booked... Recruitment was ongoing... due to unplanned sickness and the national shortage
Staff were trained well... Staff induction was comprehensive... Staff told us they received enough training to enable them to carry out their role effectively... opportunities to progress and develop
The registered manager and senior management team had made numerous improvements... Staff told us they felt included... 'Management... brilliant support the registered manager is amazing'
People had access to a wide range of activities... wellbeing lead who arranged the schedule... cheese and wine, multi-faith sessions, scrapbooking, gentleman's club, baking and cookery, caring canines, singers, music and exercise
Staffing levels are enough but there is still some agency use and ongoing recruitment due to shortages
The home had reduced agency staff usage within the home. Where agency staff were required, the same agency staff were booked... Recruitment was ongoing... due to unplanned sickness and the national shortage of workers
Activities offer good variety led by a wellbeing lead but lack specialist therapeutic programmes
People had access to a wide range of activities which included group activities... wellbeing lead... cheese and wine, multi-faith sessions, scrapbooking, gentleman's club, baking and cookery, caring canines, singers, music and exercise
AI Generated
Last inspected: August 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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