Working at Branksome Heights
44 Branksome Wood Road, Bournemouth, BH4 9LA
Operated by Kingsley Care Homes Limited
47 bedsNursing homesResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.2/10
Key Finding
"Visible leadership and a supportive culture with low staff turnover, although basic activities and standard training without specialist programmes or funded qualifications hold it back."
Safety & Risk
8/10
✓
Staff took part in supervisions to learn from incidents with root cause analysis and care plan updates; electronic medicines system significantly reduced error risk; safe handling observed.
Staff Culture
8/10
✓
Staff told us they felt valued and well supported resulting in low staff turnover; comments included 'A wonderful home to work in and a great team'; high staff satisfaction.
Staffing Levels
7/10
✓
Staff told us there were enough colleagues on duty to work safely and effectively; low staff turnover; staff rotas reflected levels enabling safe care day and night.
Training & Dev
6/10
✓
Training matrix reflected high completion rates in key topics including autism and dementia; staff received induction and regular supervisions at least six times a year.
Management
8/10
✓
The registered manager and leadership team were visible throughout the service with an open door policy; staff expressed trust and described the home as very well managed.
Programmes
5/10
!
Activity board mentioned; India day themed event with flight re-enactment and previous country trips; aromatherapy diffusers; gardening with beehive and local awards.
Points to consider
Only basic activities like themed days and an activity board, no dedicated coordinator or specialist programmes to make the role more varied and fulfilling.
A person showed us the activity board, describing this as 'a helpful board with things on to do'; During the assessment, there was an India day... followed previous successful 'trips' to other countries.
Only standard training programme with good completion rates, no funded qualifications or career pathways mentioned.
The service's training matrix... reflected a high rate of training completion in key topics. This included autism, and dementia awareness... Staff had regular supervision meetings... at least 6 times a year.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews