Working at Brandreth Lodge Nursing Home

Training is overdue in key areas like medicines handling and supervisions are behind schedule so skills may not be fully up to date.

Several training requirements were overdue including medicines training. Not all staff received regular supervision.

Risk assessments are not always up to date and medication storage has gaps like expired medicines and insecure cupboards.

Guidance in people's care plans was not always up to date... Some medicines had expired... a cupboard storing drink thickener was left with the key in the lock.

High staff turnover and occasional agency workers mean the team is not stable and shifts may not always feel settled.

people and staff commented that there was a high turnover of staff and recruitment was difficult. At times the provider used agency staff