Working at Brandon Trust - 261 Passage Road Care Home
261 Passage Road, Bristol, BS10 7JA
Operated by The Brandon Trust
5 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"Strong safety systems and supportive management where staff feel valued, but training lacks career development and activities have no dedicated coordinator."
Safety & Risk
8/10
✓
Systems were in place that helped protect people from the risk of abuse... Staff were supported to follow clear procedures to manage people's medicines safely... Risk assessments minimised risks to people's safety and welfare.
Staff Culture
7/10
✓
Staff told us they felt supported by senior staff and the registered manager... Staff were able to make their views known to the registered manager. Staff meetings were held regularly.
Staffing Levels
7/10
✓
People were supported with their care by enough suitably competent and trained staff... staff numbers meant people were able to take part in activities on a one to one basis with staff in the home and the community.
Training & Dev
6/10
✓
Staff told us they were supported to go on a range of regular training and updates. Courses and sessions staff had been on included understanding learning disabilities, healthy eating, mental health, health and safety, fire safety and medicines management.
Management
7/10
✓
Staff and people at the home felt well supported by the team leader and the registered manager.
Programmes
6/10
✓
Each care plan set out what activities and interest the person had and how to support them with these. A plan of flexible activities was in place for each person. People went out to community activities during our visit. There were social trips and holidays being planned.
Points to consider
Training covers regular updates on basics like safeguarding and medicines but no funded qualifications or career development mentioned.
Staff told us they were supported to go on a range of regular training and updates. Courses and sessions staff had been on included understanding learning disabilities, healthy eating, mental health, health and safety, fire safety and medicines management.
Varied outings like shopping trips and cinema visits but no dedicated activities coordinator or specialist programmes.
People went out to community activities during our visit. There were social trips and holidays being planned for the near future. Other activities included going to church services regularly... going to a café, to local shops, the cinema and to a social drop in club.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews