Working at Brandon Park Residential and Nursing Home
Brandon Country Park, Brandon, IP27 0SU
Operated by Stow Healthcare Group Limited
65 bedsNursing homes
Workplace Score
8.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 8.1/10
Key Finding
"Outstanding leadership, supportive culture and innovative programmes, but gaps in skin cream records and occasional call bell waits."
Safety & Risk
7/10
✓
Staff understood how to recognise poor practice and abuse and knew what actions were needed if they had concerns. Risks to people were assessed and staff understood actions needed to mitigate the risk of harm.
Staff Culture
9/10
✓
Staff at all levels were motivated, proud to work at the service and passionate about the delivery of high quality care. Staff spoke positively about the management team and said they were well supported.
Staffing Levels
7/10
✓
There was a consistent staffing team with bank staff to cover staff absence and limited use of agency staff. This ensured people received consistency of care from staff who knew them well.
Training & Dev
8/10
✓
Staff received a variety of training and were complimentary regarding the quality. Staff who worked on Maple memory centre received intensive training in meeting the needs of people living with dementia.
Management
9/10
✓
Leadership was described by people, their families and staff as outstanding and described the culture of the service as inclusive and supportive. The management team led by example and put people at the heart of the service.
Programmes
9/10
✓
One area of the service had been developed into the 'Maple Memory Centre' based on a nationally recognised best practice model. The provider has received 'Best Innovation in Care' award for the Maple memory centre project.
Points to consider
Some gaps in records showing skin creams were applied, though managers spotted this and are fixing it.
Where people were prescribed creams and lotions such as those to prevent skin damage, we found multiple gaps in staff signatures on medicines administration records (MAR) to evidence administration had taken place.
Occasional waits for staff to answer call bells, even though usually quick.
We observed a few occasions where call bells took a little while to be responded to, however, when we spoke with people, they said that ordinarily there was very little delay.
Not every staff member gets regular one-on-one check-ins with managers yet, though they feel supported.
Not all staff received planned one to one individual supervision sessions and annual appraisals. However, staff told us they felt well supported by the management team.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2022
Outstanding
Safe
✓
Good
Effective
✓
Good
Caring
★
Outstanding
Responsive
★
Outstanding
Management Quality
Well-led: Outstanding
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews