Working at Brandon Lodge Care Home

Medication records do not match what is given and some meds like thickeners have no recording process, raising risks in your daily work.

Medicines administration records (MAR) did not always assure us that oral medicines were being administered as prescribed... remaining stocks of medicines did not always reconcile with signed for administrations. The service had no processes in place to record the administration of thickener.

No activities programme or coordinator means the job is mostly routine tasks like washing and meds with little variety.

No activities, engagement, or creative approaches mentioned at all.

Weak oversight from managers lets problems like poor fire risk checks and missed notifications build up.

Due to a lack of robust management oversight, the service did not always have safe systems... The fire risk assessment lacked robust information... significant incidents and safeguarding concerns which had not been notified to CQC.