Working at Brandon House Nursing Home
140 Old Church Road, Coventry, CV6 7ED
Operated by HC-One Limited
35 bedsNursing homes
Workplace Score
5.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.2/10
Key Finding
"Staff felt supported with enough on duty and good training, but poor oversight missed unsafe medicines and infection risks."
Safety & Risk
3/10
✕
Some practices regarding medicine management did not follow safe practice and records were not consistently clear. Insulin stored in the trolley had not been consistently dated.
Staff Culture
6/10
✓
Staff felt supported by the management team. Staff told us the registered manager was visible and supportive.
Staffing Levels
6/10
✓
Staff felt there were enough of them on duty to keep people safe and meet their needs. We saw staff had enough time to support people, they were not rushed and there was always cover and support.
Training & Dev
6/10
✓
Staff told us they were supported to study for nationally recognised qualifications in health and social care and invited to one-to-one supervision meetings with their line manager.
Management
4/10
!
Quality assurance checks had not always identified areas needing improvement. For example, we found improvements were needed in regards to medicine management, including storage as well as environmental risks linked to infection prevention and control.
Programmes
5/10
!
Per 2019 comprehensive inspection: Various activities were offered and people told us about their previous hobbies and how they were supported by staff to continue with these.
Points to consider
Poor oversight because quality checks missed problems like unsafe medicine storage and infection risks.
Quality assurance checks had not always identified areas needing improvement. For example, we found improvements were needed in regards to medicine management, including storage as well as environmental risks linked to infection prevention and control.
Medication errors like undated insulin, unclear pain patch records, and overfilled sharps bins make safety unreliable.
Insulin stored in the trolley had not been consistently dated. One was dated when open but the other was not. Containers for the disposal of needles or sharps were not always managed in accordance with the National Institute for Health and Care Excellence (NICE) guidelines.
Only standard activities with a coordinator but no specialist programmes or innovative approaches to enrich the role.
Per 2019 comprehensive inspection: Various activities were offered and people told us about their previous hobbies and how they were supported by staff to continue with these.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2022
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews