Working at Branch House
Taunton Road, Bridgwater, TA6 6NW
Operated by Peace of Mind Healthcare Ltd
5 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.4/10
Key Finding
"Supportive management and positive culture make staff feel valued, but undated cream medications affect safety."
Safety & Risk
5/10
!
People were supported safely with their medicines... Staff understood and implemented... STOMP... but Topical creams were not dated when opened
Staff Culture
7/10
✓
Staff told us that the culture and ethos of the home is 'To ensure the best life for these guys, achieve best of abilities and achieve goals'. Staff felt supported by the registered manager
Staffing Levels
6/10
✓
The service had enough appropriately skilled staff... Staff said they always had the correct number of staff on duty and this was sufficient to meet people's needs at home and when accessing the community
Training & Dev
6/10
✓
Per 2020 comprehensive inspection: Robust systems were in place to ensure staff had received appropriate training. Staff were confident they had the skills and knowledge they needed
Management
8/10
✓
The registered manager was visible in the service, approachable... Staff felt supported by the registered manager... '[The registered manager] has been amazing, really supportive'
Programmes
6/10
✓
We observed people being involved in aspects of daily living including cooking their meals. Staff supported people to take part in home-based activities... One person had a voluntary job
Points to consider
Some cream medications weren't dated when opened or noted where to apply them
Topical creams were not dated when opened and did not give details of where on the body they should be applied. The registered manager gave assurances that this would be rectified
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2022
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews