Working at Branch Court Care Home

Training has gaps in mandatory courses and moving checks have lapsed for everyone, so you might lack skills refreshers.

Staff training was not always up to date. Some staff had not completed a number of courses. Competency checks for moving and handling had lapsed for all staff.

Activities coordinator does not do enough so the job is mostly routine personal care with little variety.

We have an activities coordinator, but she doesn’t do enough with people. And “Sometimes. I think we need more (activities)."

Manager knows about problems like supervisions and records but has not always fixed them.

whilst the registered manager was aware of some of the issues we identified during the assessment, these had not always been actioned.