Working at Brampton Lodge

New bosses are visible and approachable but not enough team meetings and communication is still patchy sometimes.

one staff member felt there were limited opportunities to express concerns due to a lack of meetings... “Communication could always be better,” and “Staff morale is up and down at the moment.”

Staff numbers get the job done but busy shifts feel stressful and agency workers cover occasionally.

Some staff we spoke with highlighted staffing levels as a challenge and described working under pressure... relatives consistently reported staff appeared confident... though some noted that agency staff occasionally led to inconsistencies.

Basic required training is up to date but lacks hands-on sessions for specialist needs like seizures or swallowing issues.

some staff expressed concerns about an over-reliance on e-learning, noting a lack of face-to-face or scenario-based training in complex care areas such as epilepsy speech, and language therapy (SALT), and behaviour management.