Last updated: 9 February 2026
"Stable staff retention and a family-like team culture, although no permanent manager in place affects leadership."
Staff told us they understood their responsibilities to report concerns. We saw an example of how staff reported a concern that protected a person from further harm.
Staff comments included, 'We work as a family.' And 'The staff are a really nice team.'
Staff turnover remained very low. Back-up staffing was provided through the existing staff team.
Staff training and inductions were tailored to people’s needs. Formal on-going training was provided to staff to improve their skills.
There was no registered manager in post at the time of this inspection. The previous registered manager had left the service in February 2019.
The activity coordinator spent time on a one-to-one basis with people. People consistently told us they enjoyed the range of activities offered.
No permanent manager in place, so leadership relies heavily on the long-serving deputy.
There was no registered manager in post at the time of this inspection.
Only standard training programmes with no specialist courses or funded qualifications mentioned.
Staff training and inductions were tailored to people’s needs. Formal on-going training was provided to staff.
AI Generated
Last inspected: August 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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