Last updated: 10 February 2026
"An open supportive staff culture and approachable management with innovative activities and effective safety practices."
Staff understood how to protect people from poor care and abuse. Staff had training on how to recognise and report abuse... Risks to people were identified and systems in place to reduce them... Lessons were learned and shared... reflective practice sessions.
The provider set high standards of care and there was an embedded open staff team culture. Staff felt supported... Staff told us they felt listened to and the management team was approachable. Per 2020 report: Staff told us they loved working at the home... passionate and dedicated staff team.
Enough staff were in place, they were deployed effectively and they had been safely recruited. People's request for care and support were responded to in a timely manner.
Staff had regular, effective medicines administration training and had their competency assessed to do this safely. Per 2020 report: Staff told us that they received other training, such as for specialised care needs. Staff members received supervision.
All staff spoken with praised the registered manager for being approachable, listening and acting on concerns raised including reporting any concerns staff may have.
Per 2020 comprehensive inspection: outside garden area with mini golf, an orchard, a shop, café... mini-cinema... local school children visited... piano for resident... weekly dancing event. 2023 report: working with a university... through the power of music... visits by school children.
AI Generated
Last inspected: June 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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