Working at Bramhall Manor Care Centre
Hardy Drive, Stockport, SK7 2BW
Operated by New Care Opco (Woodford) Limited
71 bedsNursing homesResidential homes
Workplace Score
4.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.0/10
Key Finding
"Staff feel well supported in a positive team culture with varied activities, but serious gaps in training and unsafe medicines management hold it back."
Safety & Risk
2/10
✕
Medicines were still not safely managed... The service was in breach of legal regulation in relation to the ways people’s medicines were managed safely... During the assessment we found 2 medicine errors that the service had not identified.
Staff Culture
6/10
✓
Staff told us they felt well supported in their role... Staff were very positive about working at the service... One staff member said, 'The team are lovely. Management are making me feel comfortable. It feels like a second home.'
Staffing Levels
4/10
!
We received some mixed feedback about the staffing levels although most people felt staff were quick to respond... but others felt staffing levels could be better. One person commented, 'I think sometimes they could do with more staff... they are busy.' Recruitment processes were not always followed... employment references had not always been sought.
Training & Dev
2/10
✕
The provider's training records showed that many staff had not completed training in line with their own policy, including mandatory and refresher training. Therefore, we were not assured that staff were always able to meet people's needs in a way that was safe.
Management
4/10
!
The service remains in breach of regulation for... systems of governance... Whilst the provider had identified many of the areas of shortfall... it had not identified all these, and the action taken had not yet led to the required changes being implemented and embedded within the daily practice.
Programmes
6/10
✓
People spoke positively about the activities available, with one person telling us, 'There’s loads of activities going on like chair exercises and I like going in the garden... trip out to Manchester airport on Friday. We go to garden centres and mills. They have singing and brass bands come in.'
Points to consider
Many staff behind on mandatory training and refreshers, so skills might not always be up to date for safe care.
The provider's training records showed that many staff had not completed training in line with their own policy, including mandatory and refresher training.
Medication handling has serious errors like wrong doses and not spotting problems, putting people at risk.
Medicines were still not safely managed... we found 2 medicine errors that the service had not identified... service remains in breach of regulation for the management of medicines.
Staffing levels get mixed reviews with some saying they are too busy, plus gaps in hiring checks and supervisions.
We received some mixed feedback about the staffing levels... 'I think sometimes they could do with more staff... they are busy.' Records showed that employment references had not always been sought... supervisions were not consistently completed.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2025
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews