Last updated: 10 February 2026
"Exceptional leadership, stable staffing with low turnover, and high staff morale create a supportive, valued team environment."
Thorough IPC processes assured across testing, PPE, cleaning, visitor checks, contingency support (2022); per 2019: open blame-free incident reporting, proactive risk management, robust medicines audits with learning implemented.
Per 2019 comprehensive inspection: exceptional staff morale and high satisfaction; staff feel valued, part of something special, 'I love it here. I could never leave'; strong team spirit with mutual respect.
Per 2019 comprehensive inspection: stable core staff group with low turnover providing excellent continuity; calm unhurried atmosphere even when busy, with enough staff and right skills mix; measures to mitigate COVID staff pressures (2022).
Per 2019 comprehensive inspection: thorough two-week induction, regular supervisions and appraisals up to date, funded further qualifications, specialist training e.g. epilepsy and positive behaviour support; infection control training (2022).
Per 2019 comprehensive inspection: registered manager and deputy manager consistently motivated and inspired staff, resulting in exceptional staff morale; excellent role models who led by example and were hands-on.
Per 2019 comprehensive inspection: activities coordinator; specialist programmes like intensive interaction, Positive Behaviour Support Team, assistive technology, social stories; meaningful activities during isolation (2022).
AI Generated
Last inspected: July 2019
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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