Working at Brambles Residential Care Home
Birchfield Road, Redditch, B97 4LX
Operated by Sanctuary Care Property (1) Limited
64 bedsResidential homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.3/10
Key Finding
"Staff feel supported by management and enjoy a positive culture, but medication safety gaps and adequate staffing hold it back."
Safety & Risk
5/10
!
Medicinal creams were not always dated when opened... Where people were prescribed pain relief patches regular checks were not made to ensure these remained in place... not all staff had participated in a fire drill within the last 12 months.
Staff Culture
7/10
✓
Staff were supported by the management team. One staff member told us 'I really enjoy working for the service... The management team are very good'. Another staff member told us, 'I love it here, the staff and manager are very supportive'.
Staffing Levels
6/10
✓
Recruitment processes were in place and there was enough staff on duty to meet people's needs.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff new to the home received an induction... Staff told us that they had felt supported during their induction and it helped them... training they received was based on the individual needs of people they cared for.
Management
7/10
✓
Staff were supported by the management team. One staff member told us 'I really enjoy working for the service and feel that the staff are committed. The management team are very good. It is a really nice home, and people are happy'. Another staff member told us, 'I love it here, the staff and manager are very supportive'.
Programmes
6/10
✓
Per 2019 comprehensive inspection: people had opportunities to listen to music, join in with singing, experience pet therapy and undertake gentle exercise's... activities coordinator and activities assistant... volunteer supported a person who liked to do jigsaws.
Points to consider
Medication checks have some gaps like undated creams and unchecked pain patches, so safety processes are not fully reliable yet.
Medicinal creams were not always dated when opened. This meant staff were not aware of the date the medicine should be disposed of... Where people were prescribed pain relief patches regular checks were not made to ensure these remained in place.
Staffing is adequate but nothing special, with no details on retention or low agency use.
there was enough staff on duty to meet people's needs.
Only standard training and induction mentioned, no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: Staff new to the home received an induction... training they received was based on the individual needs... regular one-to-one meetings... to receive feedback.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews