Last updated: 10 February 2026
"Staff feel like family with brilliant management, but occasional agency staffing and only standard training hold it back."
Staff had a good understanding of how to keep people safe... Risk assessments identified how risks to people's safety and wellbeing were to be reduced... Medication audits... demonstrated a good level of compliance
Staff were extremely positive about working at the service. One member of staff told us, 'I love it, it's [Brambles Care Home] my second home... it feels like a family, really homely'
The deployment of staff was appropriate and there were enough staff to meet people's needs. Staff told us staffing levels were appropriate... 'any staffing shortfalls we have are infrequent... We use an external agency if short staffed'
Staff were supported to complete mandatory training at regular intervals... Staff spoken with told us training provided consisted of 'face to face' and online training which enabled them to meet people's needs to an appropriate level.
People told us the service was well-led and managed. Staff were extremely positive about working at the service... '[Name of registered manager] is a brilliant manager.'
Weekly activity plans showed people also enjoyed the opportunity to participate in charades, word searches, quizzes, hand manicures and massages, dominoes, film afternoons and various art and craft projects.
Staffing is adequate but they use agency workers now and then for infrequent shortfalls.
Staff told us staffing levels were appropriate... 'any staffing shortfalls we have are infrequent... We use an external agency if short staffed'
Only standard mandatory training and inductions, no specialist courses or funded qualifications.
Staff were supported to complete mandatory training at regular intervals... Newly employed staff received an induction relevant to their role
Activities are regular with variety like quizzes and crafts but no specialist programmes or innovative approaches.
Weekly activity plans showed people also enjoyed... charades, word searches, quizzes, hand manicures and massages, dominoes, film afternoons and various art and craft projects
AI Generated
Last inspected: December 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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