Last updated: 9 February 2026
"Residents are kept safe by staff who know them well, but lack of a permanent manager and staffing changes have reduced engagement and activities."
People were kept safe from avoidable harm because staff knew them well and understood how to protect them from abuse. People received their medicines safely.
Concerns from staff and relatives about recent changes to staffing levels impacting engagement, with new manager planning to involve staff more.
The service had enough appropriately skilled staff to meet people's needs and keep them safe. However, there were concerns from staff and relatives that recent changes to staffing levels were impacting on the level and quality of engagement.
In the months preceding our inspection the service had been without a permanent manager. During this time there had been a lack of oversight and leadership at the service to ensure consistent good practice.
Concerns from staff and relatives that recent changes to staffing levels were impacting on the level and quality of engagement with people at the service and opportunities to access activities in the community.
No permanent manager until recently, so there was a lack of oversight and delayed improvements.
In the months preceding our inspection the service had been without a permanent manager. During this time there had been a lack of oversight and leadership at the service
Staffing levels are safe but recent changes mean less time for engaging with residents and community outings.
there were concerns from staff and relatives that recent changes to staffing levels were impacting on the level and quality of engagement with people at the service and opportunities to access activities in the community.
Few activities or creative programmes mentioned, with staffing changes limiting community access and engagement.
concerns from staff and relatives about the impact of those changes on the level of engagement with people and how they will be supported to go out in the community.
AI Generated
Last inspected: March 2023
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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