Working at Brambledown Road
44 Brambledown Road, Wallington, SM6 0TF
Operated by Independence Homes Limited
7 bedsResidential homes
Workplace Score
4.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 4.2/10
Key Finding
"Residents are kept safe by staff who know them well, but lack of a permanent manager and staffing changes have reduced engagement and activities."
Safety & Risk
7/10
✓
People were kept safe from avoidable harm because staff knew them well and understood how to protect them from abuse. People received their medicines safely.
Staff Culture
4/10
!
Concerns from staff and relatives about recent changes to staffing levels impacting engagement, with new manager planning to involve staff more.
Staffing Levels
5/10
!
The service had enough appropriately skilled staff to meet people's needs and keep them safe. However, there were concerns from staff and relatives that recent changes to staffing levels were impacting on the level and quality of engagement.
Training & Dev
/10
✕
Management
2/10
✕
In the months preceding our inspection the service had been without a permanent manager. During this time there had been a lack of oversight and leadership at the service to ensure consistent good practice.
Programmes
3/10
✕
Concerns from staff and relatives that recent changes to staffing levels were impacting on the level and quality of engagement with people at the service and opportunities to access activities in the community.
Points to consider
No permanent manager until recently, so there was a lack of oversight and delayed improvements.
In the months preceding our inspection the service had been without a permanent manager. During this time there had been a lack of oversight and leadership at the service
Staffing levels are safe but recent changes mean less time for engaging with residents and community outings.
there were concerns from staff and relatives that recent changes to staffing levels were impacting on the level and quality of engagement with people at the service and opportunities to access activities in the community.
Few activities or creative programmes mentioned, with staffing changes limiting community access and engagement.
concerns from staff and relatives about the impact of those changes on the level of engagement with people and how they will be supported to go out in the community.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews