Last updated: 9 February 2026
"Staff praise the supportive manager and open culture, but ongoing recruitment and standard training hold it back."
Staff knew how to identify and report any concerns. The provider had safe recruitment... Medicines were managed safely... Risks associated with people's safety... were managed
The provider successfully maintained an open and transparent culture which contributed to staff work satisfaction and in turn the staff delivering good care for people
People told us there were enough staff... We observed, and staffing rotas showed, that planned staffing levels were being achieved
Staff induction included the provider's mandatory training as well as shadowing an experienced member of staff. Staff told us they felt supported and had regular supervisions
Staff were extremely complimentary of the support they received from the registered manager. One staff member told us '[Registered manager] is great, she's firm and fair... we have a very open door culture'
They put on something every day by way of activity. I like the singing and I go to the quizzes. They're great fun. In the summer we have barbecues in the garden and sometimes we go out
Staff numbers are enough to meet needs but recruitment is still going on so it might not feel fully stable
There were sufficient staff deployed to meet people's needs and staff recruitment was on-going
Only standard training like inductions and supervisions with no specialist courses or qualifications mentioned
Staff induction included the provider's mandatory training as well as shadowing an experienced member of staff. Staff told us they felt supported and had regular supervisions
Daily activities like quizzes, singing, painting and barbecues add variety but no dedicated coordinator or innovative programmes
They put on something every day by way of activity... quizzes, exercises, painting... barbecues in the garden and sometimes we go out
AI Generated
Last inspected: January 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp