Working at Braintree Mews Care Home
Church Lane, Braintree, CM7 5SE
Operated by Artisan Ivy Opco Limited
75 bedsResidential homes
Workplace Score
4.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.6/10
Key Finding
"Staff praised the training and varied activities, but low morale, staffing shortages from sickness and not feeling heard by managers hold it back."
Safety & Risk
5/10
!
The local safeguarding team had advised the registered manager of some incidents that required a safeguard referral. Action had been taken to complete these. However, some improvements were needed.
Staff Culture
4/10
!
There were mixed views from staff about the culture of the service and some reported current morale for some staff was low.
Staffing Levels
4/10
!
Staff told us they frequently worked above their hours to try to support people, and staff numbers changed frequently with staff sickness and absences.
Training & Dev
6/10
✓
Staff were positive about the training and support they received from the provider. A staff member told us, “I have had a lot of training including first aid, moving and handling, I did medication training online and had my competency checked.”
Management
4/10
!
Staff told us they had brought this [staffing concerns] to the attention of the management team but did not always feel listened to.
Programmes
6/10
✓
The activity programme was varied and included films in the cinema room, spa sessions, crafting, games, outings and events.
Points to consider
Staff often feel short-staffed due to sickness and end up working extra hours.
Staff told us they frequently worked above their hours to try to support people, and staff numbers changed frequently with staff sickness and absences.
Some staff say morale is low and they do not always feel heard by managers.
Staff told us they had brought this to the attention of the management team but did not always feel listened to.
Staff report mixed support from management and low morale in the team.
some staff we spoke with told us staff morale was low and support needed to improve.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews