Working at Brain Injury Rehabilitation Trust - Cook Close (Dover Court)

Incidents and accidents were investigated, trends analysed, and actions were taken to prevent recurrence. People's medicines were stored and managed safely with regular audits.

Staff told us, 'This is a good, supportive team.' And, 'We have been very well supported. The team leader is calm and chilled, nothing is too much trouble. We work well as a team.'

Support was provided from a stable staff team without the need to use agency staff. This ensured consistency of care for people.

Staff were positive about the leadership of the service. One told us, 'The team leader and manager are always approachable. There is an open door policy where you are free to raise any concerns as well as our team meetings.'