Last updated: 10 February 2026
"Innovative programmes and a supportive team culture stand out, although staffing lacks evidence of stability or low agency use."
2022 inspection: Staff had received training on infection prevention and control... We were assured the provider was using PPE effectively, preventing infections, and policy up to date.
Per 2019 comprehensive inspection: Staff told us 'I feel supported and there are opportunities to develop professionally. It is a great team. Lots of support for staff. We work well together.'
Per 2019 comprehensive inspection: The home had sufficient staff to meet people's needs safely. Staff told us they were able to provide the care and support people needed.
Per 2019 comprehensive inspection: Staff were supported to complete formal national qualifications in social care. Staff had regular meetings with their line manager to receive support and guidance.
Per 2019 comprehensive inspection: Staff told us 'The management is open. You can raise anything you want. There are regular meetings... Lots of support for staff.'
Per 2019 comprehensive inspection: Home demonstrated a 37% reduction in falls from King's College London quality improvement project. Award-winning garden, weekly community café, innovative sign language support.
Staff numbers are enough to get the job done safely, but no details on low agency use or a long-serving stable team.
Per 2019 comprehensive inspection: The home had sufficient staff to meet people's needs safely.
AI Generated
Last inspected: March 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp