Last updated: 9 February 2026
"Staff praised the approachable and supportive manager with enough staff and an open culture, but occasional waits for help and basic activities hold it back."
We found there were gaps in the recording of wound care and the management of percutaneous endoscopic gastrostomy (PEG). [...] they took immediate action to resolve the issues.
The culture of the home was open and people knew who the registered manager was and were happy to raise concerns with them.
Records showed the home had more staff than needed to meet people's needs. [...] There has been the odd occasion when there has been a long wait.
Staff had ongoing training and supervision to ensure their skills remained up to date. This was done through online learning and some face to face training.
Staff were positive about the registered manager and felt they had the skills needed to manage the home. In addition, staff said that the registered manager was approachable and supportive about any concerns they had.
People were supported with a variety of activities which included group activities and time spend with the activities coordinator on a one to one basis.
Sometimes there's a wait when calling for help, even with enough staff on shift.
There has been the odd occasion when there has been a long wait, but staff usually pop in and say they are coming.
Only basic group activities and one-on-one sessions with the coordinator, so the job is mostly routine care.
People were supported with a variety of activities which included group activities and time spend with the activities coordinator on a one to one basis.
Just standard training like online modules and some in-person sessions, no specialist courses or qualifications funded.
Staff had ongoing training and supervision to ensure their skills remained up to date. This was done through online learning and some face to face training.
AI Generated
Last inspected: February 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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