Working at Bradstowe Lodge

The management team had an effective process in operation to learn from incidents. For example, when a box of medicines had gone missing and investigation was completed and the process to check medicines in was changed. Staff had identified when people were at risk of harm or abuse and had worked with the police and local authority safeguarding team.

Staff felt supported, they received the training and supervision they needed to support people. There were systems in place to provide staff with the training they required to meet people's needs. Staff competencies were assessed to make sure staff were safe to support people. The provider had supported staff to complete further training around the electronic care planning system.

Staff told us they felt supported by the management team. They had time for a handover between each shift and allocated staff roles each day so they knew what was expected of them. Staff appreciated how the rota was planned, this allowed them to have a break between shifts and plan their life outside of work.

Per 2019 comprehensive inspection: Most people had access to a range of different activities throughout the week. The activities schedule showed that music activities were planned as well as board games, bingo, arm chair exercises, art, singers, bean bag quizzes and other quizzes, film afternoons, raffles, reminiscence and poetry sessions. Partnership with a nursery and local college.