Working at Bradley Resource Centre
Lord Street, Bilston, WV14 8SD
Operated by City of Wolverhampton Council
24 bedsResidential homes
Workplace Score
5.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.2/10
Key Finding
"Staff feel supported with sufficient staffing and up-to-date training, but no permanent manager and limited activities hold it back."
Safety & Risk
7/10
✓
Per 2019 comprehensive inspection: Systems and processes were in place to protect people from abuse and we saw these worked effectively. Per 2020 IPC inspection: We were assured the service was following safe infection prevention and control procedures.
Staff Culture
6/10
✓
Per 2019 comprehensive inspection: Staff felt supported and listened to and had the opportunity to raise concerns. A staff member told us, "The managers are approachable, they listen to you."
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: Staffing levels were appropriate to meet people's needs. People told us and we observed sufficient staff to keep people safe.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Training records were in place... We saw that all training was up to date.
Management
2/10
✕
Per 2019 comprehensive inspection: The service did not have a manager registered with the CQC at the time of inspection. However, the acting manager had made an application to the CQC to become registered.
Programmes
3/10
✕
Per 2019 comprehensive inspection: People gave us mixed feedback regarding activities available at the care home. Some people told us there were not enough activities to do.
Points to consider
No permanent manager in post.
The service did not have a manager registered with the CQC at the time of inspection.
No activities coordinator or programme, so the role is mostly routine personal care and rehab support.
The manager told us there used to be an activities co-ordinator but due to the rehabilitation focus and short-term nature of the service, not many people wanted to engage so this was ceased.
Only standard mandatory training, no specialist courses or funded qualifications.
A staff member told us, "I have sufficient training to do my job, it's all e-learning... We do training such as fire safety, food hygiene, health and safety and safeguarding."
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews