Last updated: 10 February 2026
"Strong safety practices and comprehensive training, although the lack of a registered manager holds it back."
Risk assessments were informative, staff understood diabetic risks, medicines administered safely, staff knowledgeable about safeguarding (Aug 2023).
Per Jan 2023 inspection: Staff spoke positively of the openness and support provided by the management team and supportive relationships amongst the staff team.
People were supported by enough staff (Aug 2023).
Per Jan 2023 inspection: comprehensive induction programme, training in dementia awareness and falls, supervision, appraisals, and career progression through provider's academy.
At the time of our inspection there was not a registered manager in post (Aug 2023 targeted inspection).
Per Jan 2023 inspection: activity co-ordinators provided regular structured programme with variety including 'Sydney Shakers' intergenerational events, therapy pony, chick hatching, community trips.
No permanent manager in post right now, as the previous one left recently and the home manager is still applying.
At the time of our inspection there was not a registered manager in post. The previous registered manager had recently left the service, and the home manager had been appointed to become the new registered manager.
Staffing is adequate to meet needs but nothing special, with no details on low agency use or staff retention.
People were supported by enough staff.
Staff feel generally supported but not described as exceptionally well-backed or with family-like team spirit.
Per Jan 2023 inspection: Staff spoke positively of the openness and support provided by the management team.
AI Generated
Last inspected: January 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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