Last updated: 10 February 2026
"Hands-on manager and supportive team culture shine, but agency staff use during recruitment and no dedicated activities coordinator hold it back."
Staff continued to have a good understanding of safeguarding... Medicines management continued to be safe... Incident reports were analysed to reduce the risk... Risks to people continued to be assessed and mitigated.
'We work well as a team, we are positive and support each other'... 'I feel very supported. The management team support us all. We can tell the manager suggestions and ideas and she acts on them. She really listens.'
There were sufficient numbers of staff to meet people's needs. The registered manager told us they were using agency staff whilst they were recruiting new staff.
Staff received a range of training opportunities including learning disability awareness and autism... 'The way training is delivered and refreshed keeps your knowledge up to date. We had seizure and epilepsy training...' Staff had regular access to supervision.
The registered manager told us they worked shifts alongside staff... We saw the manager to be accessible to staff and people throughout the inspection. A relative told us, 'The home is very well managed, the manager is great and always on top of everything.'
People had access to a wide variety of activities... swimming and horse riding... ice skating... roller blading... charity walk... yoga.
Staffing is adequate but they use agency workers while recruiting new permanent staff.
The registered manager told us they were using agency staff whilst they were recruiting new staff.
Varied outings like swimming and horse riding keep things interesting but no dedicated activities coordinator or specialist programmes mentioned.
People had access to a wide variety of activities... swimming and horse riding are her favourite things... ice skating... charity walk.
AI Generated
Last inspected: January 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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