Last updated: 9 February 2026
"Exceptional leadership, proud and enthusiastic staff, innovative activities, robust safety, good training and stable staffing."
2022: Assured provider was preventing infections, using PPE effectively, managing outbreaks, with up-to-date policy. Per 2017: 'Robust systems... to protect people from harm'; strong safeguarding; safe medicines with proactive fixes.
Per 2017 comprehensive inspection: Staff 'displayed enthusiasm and pride'... 'This is a fantastic place to work' 'I absolutely love my job. I get all the support I need.' Strong team spirit and mutual respect.
'Staff worked hard to provide high levels of continuity of care and to minimise the use of agency staff.' Per 2017: Detailed shift patterns ensured sufficient staff with quick response times.
Per 2017 comprehensive inspection: 'Staff received very good training and development, supervision and support... plentiful supply of training... quality of their training was excellent... comprehensive levels of supervision and appraisal.'
Per 2017 comprehensive inspection: 'Exceptional leadership was demonstrated by an extremely experienced and skilled manager who promoted the highest standards... universally praised by staff, relatives and professionals.'
Per 2017 comprehensive inspection: 'Activities were invigorating, outings and events were well thought through, varied and in plentiful supply.' Multiple innovative examples including ABBA party, Old Trafford trip, Great North Run, staff-led holidays; activity coordinator; pioneered palliative meetings with trainees observing.
AI Generated
Last inspected: November 2017
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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