Last updated: 9 February 2026
"Supportive management and effective safeguarding with good staff training, but limited in-house activities and adequate staffing."
The service had effective safeguarding systems... Staff were confident the registered manager... would take action... Incidents were well managed and lessons were learnt.
Staff reported the registered manager worked to ensure people received a high quality service. Staff told us they received good support.
There were enough staff working to meet people's needs. People and relatives told us staff were available to provide support when they needed it.
Staff received good training... specific to people's needs. Examples included training in use of percutaneous endoscopic gastrostomy (PEG) tubes... epilepsy rescue medicine.
Everyone we spoke with praised the management... '[The registered manager] is very good. She is approachable, supportive and genuinely interested...'
People were supported to take part in their usual activities during their stay. Examples included support to attend college, day services and social clubs.
No activities coordinator or special in-house programmes, so days are mostly routine care and trips to external college or clubs.
People were supported to take part in their usual activities during their stay. Examples included support to attend college, day services and social clubs.
Staffing is adequate but nothing special, with no details on low agency use or long-serving team.
There were enough staff working to meet people's needs.
AI Generated
Last inspected: December 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp