Last updated: 9 February 2026
"Approachable management and positive team culture make staff feel valued, but basic activities without a dedicated coordinator hold it back."
People were protected from abuse and harm by a staff team that were trained and understood their role in safeguarding others.
Staff told us that they worked well together and were committed to helping people move on to a more permanent home.
We observed sufficient staff to meet the needs of people. Staff told us there was a minimum staffing level and on the day of inspection this was exceeded.
Staff received regular supervision and training that enabled them to fulfil their role.
The manager is approachable and knows how to make all the staff members feel important.
Activities ranged from arts and craft, fitness, walks, shopping, baking, and independent living skills.
Activities are basic like arts, crafts, walks, shopping and baking, with no dedicated coordinator or specialist programmes to make the role more varied and fulfilling.
Activities ranged from arts and craft, fitness, walks, shopping, baking, and independent living skills.
Staffing is sufficient to meet needs but sticks to minimum levels most days, with no details on staff retention or agency use.
Staff told us there was a minimum staffing level and on the day of inspection this was exceeded to ensure people were well supported.
Training includes basics like first aid and some extras for needs like Makaton, but no funded qualifications or career development paths.
Courses undertaken included health and safety, first aid and equality and diversity. The provider reviewed staff training in line with any developing need.
AI Generated
Last inspected: December 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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