Last updated: 9 February 2026
"Exceptional leadership driving person-centred culture, passionate staff who love working there and feel well-supported, plus excellent training."
Per 2020: assured safe infection prevention/control, no COVID cases, staff PPE trained/monitored; Per 2019: good safeguarding understanding, risk assessments with positive risk-taking, incidents analysed for trends, safe medicines.
Per 2019 comprehensive inspection: whole staff team incredibly enthusiastic, passionate, proud and inspired; 'amazing working here, really well-supported'; Per 2020: strong team spirit.
Per 2019 comprehensive inspection: enough staff to support people including 1-1, flexible staffing levels determined by needs; effective recruitment practices followed.
Per 2019 comprehensive inspection: up-to-date bespoke and specialist training including catheter care, PEG feeding, tracheostomy; supervision, appraisals, career progression opportunities.
Per 2019 comprehensive inspection: exceptional leadership of the registered manager driving person-centred culture; staff 'love working here' and 'really well-supported by management'.
Per 2019 comprehensive inspection: activities co-ordinator, range of activities/outings like concerts, pub, zip wire challenge; people go out every day; Per 2020: additional socially distanced group and one-to-one activities.
AI Generated
Last inspected: February 2020
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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